THE ASSOCIATION OF NATURAL BURIAL GROUNDS
This is to certify that Adam & Greenwood Funeral Home LLP, 19 Greens Farm Lane, Billericay, Essex CM11 2EZ is a Full Member of The Association of Natural Burial Grounds, agreeing to abide by the Code of Practice set out below.
Code of Practice
Association members agree to take all reasonable steps for the conservation of local wildlife and archaeological sites and to manage their projects according to sound and consistent ecological principles.
Association members must be in a position to guarantee the long term security of both the graves and the wildlife, and have a satisfactory plan for when the site reaches its capacity.
Association members, other than local authority sites, must satisfy the Association as to the quality, financial probity and non-indebtedness and relevant qualifications of their directors, trustees, managing body or similar.
Association members accept for burial bodies whether wrapped in a shroud or placed in a cardboard or wooden coffin or alternative container or wrapping, provided these are environmentally acceptable.
Association members will not require that a funeral director be used. Those using the Nature Reserve Burial Ground will be informed that they may organise the funeral themselves, including conducting any service. They may either do a token amount of digging or dig a single depth grave, subject to any equipment, training, safety or regulatory constraints; and they may help with filling in the grave.
Association members will keep a permanent record of exactly where each grave is. A copy of the burial ground register entry will be made available to the client and the register will be open for public inspection.
Association members will either sell coffins and shrouds to clients or provide information as to where these can be obtained.
Association members, whose charges must be fair and reasonable, will provide fully itemised price lists for potential clients on request and will also reveal these prices on the telephone on request.
Association members will provide a copy of this Code of Practice to clients using their services and will have copies available on request for others.
Association members will provide each client using their services with a feedback form, either the site’s own form or the Association’s form, asking for the client’s comments on the service provided and for any suggested improvements and to note that any complaints can be sent to the Association.
Association members, if taking money in advance, agree to abide by the Financial Services & Markets Act 2000 Regulation of Funeral Plan Contracts.
Association members accept that in the event of a complaint from a client that is not dealt with to the Association’s satisfaction within three months of the complaint being made, the Natural Burial Ground’s membership will cease without refund. A serious complaint may result in immediate suspension of membership whilst the complaint is investigated.
Before membership is granted or renewed, the Association may require further evidence on the above or any other relevant matters.